Cookies Policy


Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are small files that some platforms, such as web pages, can install on the user's device (computer, tablet, smartphone, etc.).

Their function can be varied: store your browsing preferences, gather statistical information, allow certain technical functionalities ...

Sometimes, cookies are used to store basic information about the browsing habits of the user or their device, to the point, depending on the case, of being able to recognize it.

Cookies are useful for several reasons. From a technical point of view, they allow web pages to work more quickly and adapted to your preferences, such as storing your language or the currency of your country.

In addition, they help those responsible for websites to improve their services, thanks to the statistical information they collect through them.

Finally, they serve to make the advertising that can be displayed more efficient, thanks to which it could - if it is the case - offer services for free.

For more information about cookies, visit Your Online Choices Spain or


Due to the modification of the "Law of Information Society Services" (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that use dispensable cookies, before let him browse them.

The cookies that require the informed consent of the user are analytical cookies and those for advertising and affiliation, excepting those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.

What type of cookies are there?

There are different types of cookies.

At a first level we can differ among:

Own cookies: They belong and are managed by the owner of the Website.

Third-party cookies: They belong and are managed by third parties, outside the owner.

Cookies can be "session cookies", so they will be deleted once the user leaves the website that generated them or "persistent cookies", which remain on their computer for a programmed time that can reach years.


In addition, cookies are classifiable according to the purpose for which they were created:

-Technical and functional cookies: they are strictly necessary for the use of the Site and for the provision of the service.

If you disable these cookies, we will not be able to save your preferences.

This means that every time you visit this website you will have to activate or deactivate cookies again.

– Analytical cookies: We use analytical cookies to help us understand what users use of our website. For example, they help us count the number of different people who visit our website or use a specific feature, instead of the total number of times the website or feature is used. Without this cookie, if you visit the website once a week for three weeks, we would count you as three independent users. Without these cookies, it would be very difficult for us to analyze the performance of our website and improve it.

Personalization cookies: These cookies allow the user to configure the design, language, preferences, etc. of your browser.

- Advertising and behavioral cookies: They are used to carry out an effective management of the advertising spaces that have been included in a website or application from which the service is provided. They are useful to adapt the advertising offered to the interests of the users, since they collect information about their preferences. They are the ones used in marketing techniques such as retargeting.

Affiliate cookies: These cookies track visits from websites with which a Site has established an affiliation contract.

- Social interaction cookies: These cookies are used to allow you to share content directly on social networks, such as Facebook or Twitter. An example would be when you click on “like” or “tweet” about a business or product advertised on our website.

Own cookies used by our website

The site uses necessary HubSpot cookies.

Necessary cookies

These are essential cookies that do not require consent.


  • This cookie is used by the privacy policy of to remember not to ask the visitor to accept cookies again.
  • This cookie is set when you provide visitors with the option of preferring to unsubscribe from cookies.
  • Contains the string "yes" or "no".
  • Expires in 13 months.


  • This cookie can be set to prevent the tracking code from sending any information to HubSpot.
  • Contains the string "yes".
  • Expires in 13 months.


  • This cookie is used to prevent the banner from always being displayed when visitors browse strictly.
  • Contains the string "yes" or "no".
  • Expires in seven days.


  • This cookie is used to record the categories to which a visitor consents.
  • Contains data on the categories to which the visitor consents.
  • Expires in 13 months.


  • This cookie is used to consistently provide visitors with the same version of an A / B test page that they have seen before.
  • Contains the id of the A / B test page and the id of the variation that was chosen for the visitor.
  • It expires at the end of the session.

<id> _key

  • When visiting a password-protected page, this cookie is set so that future visits to the page from the same browser will not require a new login.
  • The name of the cookie is unique for each password-protected page.
  • Contains an encrypted version of the password so that future visits to the page will not require the password again.
  • Expires in 14 days.


  • This cookie is used to determine and save if the chat widget is open for future visits.
  • It is set in your visitor's browser when they start a new chat and closes the widget again after 30 minutes of inactivity.
  • If your visitor manually closes the chat widget, it will prevent the widget from reopening on subsequent page loads in that browser session for 30 minutes.
  • Contains a Boolean value of True if present.
  • Expires in 30 minutes.



  • This cookie is used to prevent the chat widget from being seen again for a day after it is dismissed.
  • Contains a Boolean value of True or False.
  • Expires in one day.



  • This cookie is set when visitors log into a HubSpot-hosted site.
  • Contains encrypted data that identifies the member user when they log in.
  • Expires in one year.


  • This cookie is used to ensure that content membership logins cannot be forged.
  • Contains a random string of letters and numbers used to verify that a membership login is authentic.
  • It expires at the end of the session.



  • This cookie is used to save the visitor's selected language option when viewing pages in multiple languages.
  • Configured when an end user chooses a language from the language selector and is used as language preferences to redirect them to sites in their chosen language in the future if available.
  • Contains a colon delimited string with the language code ISO639 option on the left and the private top-level domain applied on the right. An example will be "ES-US:".

Expires in two years.



This cookie is set by the HubSpot CDN provider due to their speed limitation policies. More information on Cloudflare cookies. It expires at the end of the session.


Analytics tools

These are non-essential cookies controlled by the cookie banner.


  • The main cookie for visitor tracking.
  • Contains the domain, utk, initial timestamp (first visit), most recent timestamp (last visit), current timestamp (this visit), and session number (increases for each subsequent session).
  • Expires in 13 months.



  • This cookie tracks the identity of a visitor. It is passed to HubSpot in form submission and is used when de-duplicating contacts.
  • Contains an opaque GUID to represent the current visitor.
  • Expires in 13 months.


  • This cookie tracks sessions.
  • This is used to determine if HubSpot should increase the session number and timestamps in the __hstc cookie.
  • Contains the domain, viewCount view count (increments with each page view in a session), and session start timestamp.
  • Expires in 30 minutes.


  • When HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
  • If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
  • Contains the value "1" when it is present.
  • It expires at the end of the session.

Functionality cookies

Chatflow cookie

This is the cookie used for the chatflows tool. If you are a visitor, this allows you to chat with a representative on the site.


  • This cookie is used to recognize visitors who chat with you through the chatflows tool. If the visitor leaves your site before they are added as a contact, these cookies will be associated with their browser.
  • If you chat with a visitor who then returns to your site in the same browser with cookies, the chatflows tool will load their conversation history. The cookie is controlled by the setting Consent to collect chat cookies on your chatflow.
  • If this setting is disabled, the cookie is controlled by the Consent to process setting in your chatflow.
  • HubSpot will not remove the Utk message cookie for visitors who have identified themselves through the Visitor Identification API. The analytics cookie banner will not be affected.
  • This cookie will be specific to one subdomain and will not carry over to other subdomains. For example, the cookie installed for will not be applied to the visitor when visiting and vice versa.
  • Contains an opaque GUID to represent the current chat user.
  • Expires in 13 months.

Advertising cookies

Advertising cookies are ad pixel cookies (such as Facebook, LinkedIn and Google)


  1. You can restrict, block or delete cookies from our website (or any other), using your browser. In each browser the operation is different. The ‘Help’ function will show you how to do it.
  2. Through third-party tools, such as Ghostery or Your online choices.

Deactivating the use of cookies on our website may decrease its functionality, cause limitations in navigation or, in certain cases, even prevent said navigation.

Mercantile Registre of Murcia, Volumen 2480, page 1, Sheet 63.173, File No:2092090618
Copyright  © 2023 Novogenio,S.L.